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SOUVIK Mukherjee (MukherjeeSauvik)
Capgemini America INC.
Sr. Solutions Architect, LSA, Marketing & Decisioning Architect, Program Management
Capgemini America INC.
US
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MukherjeeSauvik Member since 2007 8 posts
Capgemini America INC.
Posted: July 21, 2020
Last activity: August 6, 2020

Connecting with IVANS Exchange

Hello,

 

Has anyone successfully able to connect Pega with EVANS Exchange? 

IVANS is used for Data exchange( Agent download) and is owned by Applied System.

It will be used as a data transfer intermediary between client and Agent system to download the policy information 

How does IVANS work?

  • Agents establish a mailbox account with IVANS.
  • Insurance carriers download policy information into this account.
  • The agent’s AMS connects to extract the policy information.

 

Pega Customer Service for Insurance 8.4 Pega Platform 8.4 Data Integration Java and Activities Conversational Channels Financial Services Insurance Lead System Architect
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Posted: 7 months ago
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SOUVIK Mukherjee (MukherjeeSauvik)
Capgemini America INC.
Sr. Solutions Architect, LSA, Marketing & Decisioning Architect, Program Management
Capgemini America INC.
US
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Hello, moderators- can you please help here?

Posted: 7 months ago
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Prasad Akella (nvkap)
PEGA
Sr Product Manager - Integration
Pegasystems Inc.
IN
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Hello Mukherjee,

Thank for the question.

Could you please elaborate more on what kind of protocols EVANS exchange support for connecting to their mailbox? Pega email listeners can be configured to connect and read messages from mailboxes using IMAP/POP3 protocols. Are EVANS mailboxes work with IMAP/POP3 standards or do they use any other protocols such as REST, SOAP etc. ?

Thanks,

Prasad Akella.
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