Question
Accenture
IN
Last activity: 16 Oct 2018 12:03 EDT
Connection ID is empty error in Tracer
When the tracer is started we are getting "Connection ID is empty. Please restart Tracer.".
Please suggest the solution for the same.
Note: Find the Screenshot for issue reference
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Pegasystems Inc.
IN
Which Pega version are you using?
This is a known issue if URL Encryption is enabled.
https://community.pega.com/support/support-articles/tracer-not-working-encrypting-urls
Hope this helps :)
Cisco Systems
IN
We know that there is a hotfix HFIX-5913 in the old versions. We are currently using the Pega 7.2 and not sure whether it is taken care in this version of pega.
I checked the release notes but not able to ensure whether this is addressed in 7.2.x or 7.3 versions. IS there a place to find it?
Pegasystems Inc.
IN
There is no master list of HFixes as far as I believe. If you are still facing the same issue, I would recommend raising the SR for same and Pega will find the correct HFix for you.
Let us know if this helps :)
Pegasystems Inc.
IN
Hi Bharath,
If you go ahead with raising an SR, do share the SR number here, so we could tag it to the thread and track it along.
Thanks!
Incessant Technologies Pvt Ltd
AU
Hi All,
I am also facing the same issue in my application. Is there any update on this? If Yes, kindly share.
Pegasystems Inc.
IN
Hi,
Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page. Once created, please reply back here with the URL of the new post.
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Incessant Technologies Pvt Ltd
AU
Hi Vidyaranjan,
Thanks for the above.
Below is the new post link
https://collaborate.pega.com/question/connection-id-empty-error-tracer-pega-72
Pegasystems Inc.
IN
Hi,
Please install HFix-26167 to resolve the issue.