Question
Pegasystems
US
Last activity: 13 Jan 2016 6:02 EST
contextual help, smart shapes, create case smart shape mysterious field
Hi. Three related questions:
1) You know that convenient contextual help feature whereby, for example, if you are looking at an activity method step such as obj-open-by-handle, and you want info about each of the fields, you can click the nice little question mark that appears near the fields, and it pops up a help window and the window automatically shows the documentation for obj-open-by-handle ?
Well, now suppose you're looking at the properties window for the create-case(s) smart shape on a flow diagram, and you want to get contextual help. I don't see the nice little question mark for popping up a help window to automatically show the documentation for the create-case(s) smart shape. Should there be one ? Or am I just missing it and it's there somewhere ?
2) If I'm not missing the nice little question mark, and there just isn't one, how do we find the help for that create-case(s) smart shape a different way ?
3) Having the answer to the above two questions would allow me to find out stuff myself without having to ask someone for each thing. But until I have those answers, here's the latest actual thing I need an answer to that I wanted to use the nice little question mark for:
Hi. Three related questions:
1) You know that convenient contextual help feature whereby, for example, if you are looking at an activity method step such as obj-open-by-handle, and you want info about each of the fields, you can click the nice little question mark that appears near the fields, and it pops up a help window and the window automatically shows the documentation for obj-open-by-handle ?
Well, now suppose you're looking at the properties window for the create-case(s) smart shape on a flow diagram, and you want to get contextual help. I don't see the nice little question mark for popping up a help window to automatically show the documentation for the create-case(s) smart shape. Should there be one ? Or am I just missing it and it's there somewhere ?
2) If I'm not missing the nice little question mark, and there just isn't one, how do we find the help for that create-case(s) smart shape a different way ?
3) Having the answer to the above two questions would allow me to find out stuff myself without having to ask someone for each thing. But until I have those answers, here's the latest actual thing I need an answer to that I wanted to use the nice little question mark for:
What is this unlabeled field ? What goes here ? Where is this documented ? How do I get to the documentation for this field ?
Thanks. /Eric
Accepted Solution
Infosys
AU
Hi Eric,
Here is the details about unlabelled field:
| Case type |
If you select Create multiple subcases, the field is optional. If no value is provided, the class of each subcase is determined by the class of each page in the specified pagelist. To create a case using a parameter or property value rather than specifying a case type, select Other. In the empty field that appears, select a property fromSmartPrompt or enter a parameter. |
By searching for "smart shape" key words in Pega Help, we can get help for all smart shapes.
I agree with you on context help not being available in this case. I used to feel this many a times when I have to use a auto control or properties panel. Contextual help is not provided like in case of activity methods. Have to search in Pega Help which is not a great search tool (my personal opinion)!!!
Murali...
PEGA
IN
The help says the following for the unlabled feild "To create a case using a parameter or property value rather than specifying a case type, select Other. In the empty field that appears, select a property from SmartPrompt or enter a parameter."
I.e. it can have any class name or a parametr passed ..