Cheri Gaudet (gaudc)
Measured Response LLC
Cheri Gaudet
Measured Response LLC
gaudc Member since 2016 22 posts
Measured Response LLC
Posted: December 17, 2020
Last activity: December 17, 2020
Posted: 17 Dec 2020 10:08 EST
Last activity: 17 Dec 2020 14:26 EST

Convert Internal to External Email Treatments

In 8.5, there is a new feature for email treatments that allows you to designate them as Internal or External. When our system was upgraded to 8.5, all existing email treatments that were built in 8.4 were converted to the Internal type. Is there a way to convert these to External type or do they need to be rebuilt?

See attached screen shot. The treatments were built on 11/24 in 8.4, and the system upgrade to 8.5 occurred 12/3-4.

Pega Customer Decision Hub for Financial Services Decision Management Financial Services Decisioning Consultant