Ravindra Mandya Girigowda (MGR007)
Coforge Tech
Pega Lead System Architect
Coforge Tech
MGR007 Member since 2008 55 posts
Coforge Tech
Posted: March 10, 2016
Last activity: March 18, 2016
Posted: 10 Mar 2016 18:31 EST
Last activity: 18 Mar 2016 16:13 EDT

Copying Pages from One Tread to Another


We have a application which is built using CS FW which is upgrading from v5 to V7.  We have a scenario where Clipboard Pages used to Display composite view screen may gets updated based on some specific action in composite view screen.  But that updates need to be available for both interaction and Service Request.

We know one option is to create DataPage and declare it as requester level with parameter as interactionId and PolicyID .. so that using parameters you can refer the page in any thread.

But problem is since this application is designed in v5, now moving this pages to DataPage and changing all Activity, UI rules references with new data page name is a tedious risky Job for upgrade. Is there a way i can copy page from Interaction thread to SR thread when SR is initiated and after SR is closed copy page back to interaction thread which using requester data page concept.

Please suggest me some feasible option to achieve this.

Pega Customer Service System Administration Upgrades
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