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 Phillip Chen (pchep)
PEGA
Senior System Architect
Pegasystems Inc.
US
pchep Member since 2011 8 posts
PEGA
Posted: September 7, 2017
Last activity: September 7, 2017
Posted: 7 Sep 2017 11:15 EDT
Last activity: 7 Sep 2017 12:50 EDT
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Correspondence

In a new hire process, a hiring manager needs to be automatically notified, by email, when a job application case reaches a Collect Work Sample assignment. How would I configure this correspondence requirement?
Case Management
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Accepted Solution

Posted: 4 years ago
Posted: 7 Sep 2017 11:22 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

When you open the assignment properties, you can specify notification settings.
Posted: 4 years ago
Posted: 7 Sep 2017 11:29 EDT
Umamaheshwar Reddy Midthuru (Mahesh Midthuru)
PEGA
Senior Software Solutions Engineer
Pegasystems Inc.
US

Look into the attachment for the Assignment Notification properties configuration.
Posted: 4 years ago
Posted: 7 Sep 2017 12:25 EDT
Pankaj Rawal (rawap)
PEGA
Sr Architect, Case Management
Pegasystems Inc.
IN

Which Pega version are you on? We have recently released the latest Notification framework which might be useful in this case.


Otherwise, Notification settings on assignment are the ideal place to start as mentioned.

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