Question

12
Replies
1270
Views
Close popover
Bhargav Shastrula (BhargavS)
Evoke Technologies
Technical Associate
Evoke Technologies
IN
BhargavS Member since 2015 22 posts
Evoke Technologies
Posted: October 5, 2018
Last activity: June 21, 2019
Closed

Correspondence is attached but no mail sent to User

Hi,

While sending notifications, Correspondence has been attached to the case, but user din't receive mail.

SMTP is verified and it is turned On and only few users are affected by this issue. What else might be the reason that caused this issue?

Help me with this.

Thanks,

Bhargav

Case Management
Moderation Team has archived post