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Sripada Venkata Aditya (SVAQuest)
Tata Consultancy Services Ltd
Technical Architect
Tata Consultancy Services Ltd
SVAQuest Member since 2012 88 posts
Tata Consultancy Services Ltd
Posted: March 9, 2018
Last activity: March 9, 2018

Correspondence Attachment Type is not getting expanded in AttachmentListview section

Hi All,

As part our implementation (Pega V7.2.2), I am displaying the list of attachments using AttachmentListView section on the generated WO/Case.

When the case is generated, emails are triggered and displayed in the case as an attachment in attachmentlistview section under Correspondence attachment type. I was not able to expand the correspondence attachment type by default. But when we add one more attachment using attach content button manually. I was able to expand the correspondence attachment type in the Attachmentlistview section.

Any suggestions to fix the issue to expand the attachment types.

Low-Code App Development Case Management User Experience
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