Himanshu Mathur (HimanshuM1223)
Cisco Systems Inc

Cisco Systems Inc
HimanshuM1223 Member since 2019 7 posts
Cisco Systems Inc
Posted: October 15, 2020
Last activity: 2 weeks 1 day ago
Posted: 15 Oct 2020 17:03 EDT
Last activity: 12 Jul 2021 10:44 EDT

Cosmos System Portals Browser Back Button

We are currently upgrading our application to pega 8.4.2 with cosmos design system.

One thing we notice that if user opens a WO from search results screen there is no way to go back to search screens with results and criteria retained on it.

Since cosmos or pega 8 supports browser back buttons we tried that approach and here is our observation:

  1. Click on Search on left menu
  2. Search by providing some criteria
  3. Click and open a search result
  4. once the result is opened
  5. Hit browser back button which takes us back to search screen but neither criteria nor results are retained.

Previously in pega 7 there was a close action which was OOTB which will close the WO and take users back to previous screen as is if it was search results and criteria was retained. Now in cosmos that same action takes us to portal home screen instead of going back to previous screen.

So we are looking for solutions on how to address this issue as it's a major business concern for our application users

***Edited by Moderator Marissa to change type from Upgrade to Product***
Pega Platform 8.4.1 User Experience