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Posted: September 26, 2018
Last activity: October 29, 2018
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Could not open the assignment while updating
Hi ,
I am trying to open an assignment and then i get below message when try to open and resume update.
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Task completed or cancelled
You trying to open a task which is already completed or cancelled.
These actions are available to you at the moment. ***Edited by Moderator Marissa to update SR Details***
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Posted: 2 years ago
Hello,
I think this is a classic situation where you have an assignment on a list but the assignment has been processed already by an SLA or another user.
But your screen hasn't been refreshed and you think you still have this assignment available. So if you click it to process, you get this message.
This is not an issue, as per pega when some action is performed on the workobject and if same workobject needs another action need to wait till first action completes thats whey they introduced locking concept.
The lock cen be Default or opthimistic