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Cognizant Technology Solutions
Posted: August 14, 2019
Last activity: September 3, 2019
Course: System Architect Essentials Version: 8 - Unable to Access the Exercises
I have gone thru and completed the course(System Architect Essentials Version: 8) once.
now i wanted to revise and refer back. I tried to access the courses , but im getting the following error
Wed Aug 14 17:37:26 UTC 2019. PegaRULES 8.1 (PRPC-8.1.5-644)
There has been an issue; please consult your system administrator
Status:fail
Operator:Unauthenticated or not available
Node:No ID available
Can you please help to resolve this ?
Thanks
Gopi.
Posted: 1 year ago
Hello,
Please try the following to rule out a caching issue.
- Log out of current Academy sessions
- Close all active browser tabs/windows
- Completely clear browser cache and cookies
- Restart browser and retry
- If issue persists try a different browser brand or start an Incognito session in Chrome and try again (this only works if you don’t have the same error in the other browsers).
If this does not resolve your issue please follow-up with an email to selfstudysupport@pega.com.
Regards,
Lu