Question 1 Replies 74 Views × Close popover Faisal Khan (FaisalKhan) J P Morgan J P Morgan IN View Profile Send Message FaisalKhan Member since 2016 3 posts J P Morgan Posted: July 7, 2018 Last activity: July 11, 2018 Posted: 7 Jul 2018 12:45 EDT Last activity: 11 Jul 2018 16:44 EDT Closed CPM 731 Does it support tab layout for intents We have a requirement to open an intent in a new tab. This intent (Switch account)allows us to search for a new account similar to the one thats used to create the intent case. We are using the CPM Interaction Portal. I have seen some discussions around it https://community1.pega.com/community/product-support/question/cpm-healthcare-73-does-it-support-classic-and-tabbed-navigation When we switch account, the intent goes in the background. Our requirement is to have the original interaction and the intent ( another account) show up in a tab so that CSR's can switch between them. Please let us know if this can be achieved OOTB. Thanks, Faisal ***Edited by Moderator Marissa to update platform capability tags*** Pega Customer Service User Experience × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 11 Jul 2018 15:03 EDT × Close popover Ron Cohen (coher) PEGA Client Support Engineer Senior Fellow PEG US View Profile Send Message coher PEGA replied to FaisalKhan Can you provide some screenshots that show what you are doing, and what the result of what you are doing is? Also indicate in the screenshot how you would prefer things to behave. You might be able to do what you want, but perhaps not in the way you think it should be done.