CPM call popup implementation in java script | Collaboration Center

Question

25

Views

Member since 2010

Virtusa

Posted: March 31, 2020

Last activity: March 31, 2020

CPM call popup implementation in java script

We are using Pega 7.1.7 and CPM 7.3

currently CPM call popup using Default-.Agent.ChannelServices-Admin-PresenceAgent

and InvokePopWorkstationActivity. ChannelServices-Wizard-CTI-Config

Is there any way to configure this call popup using java script.

Pega Customer Service for Insurance 7.1.3

Low-Code App Development

Senior System Architect