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masoodv5901 Member since 2015 6 posts
TCS
Posted: 3 years ago
Last activity: 3 years 11 months ago
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CPM CSR portal supported on latest Pega CS

The legacy CPM end user portals (CPMCSR_Portal, CPMSalesRep_Portal, CPMSalesManager_Portal) have been deprecated. They will continue to function in this release, but may be de-supported in a future release of CPM. Pega recommends that you use the Interaction and Account Manager Portals going forward.

Therefore, CPMCSR_Portal is deprecated but not de-supported. This is what we heard when upgrading to Pega 7.1.9 on PCS 7.1.4 and i would like to know if it holds good for Pega 7.2.1 on PCS 7.2.1

Thanks,

Masood

***Updated by Moderator: Lochan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option***

***Updated by moderator: Marissa to move from Product Support Community to Customer Service***

***Updated by moderator: Maryrita to add Group Tag***

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