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NAGARAJAN KADHIRESAN (NAGARAJANK8342)
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NAGARAJANK8342 Member since 2013 23 posts
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Posted: August 21, 2018
Last activity: September 5, 2018
Posted: 21 Aug 2018 15:22 EDT
Last activity: 5 Sep 2018 11:00 EDT
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CPM - How to call an activity in the 'OpenPortal' thread context from InterationThread

In the CPM implementation, we have 'OpenPortal' thread which loads Thumbnail and Account Switching grid. We have the customer 360 which runs on the Interaction Thread(PS1_THREAD1).

We have a requirement to place a button below wrap "switch to parent account'. Since ' wrap up' is under 'PS1_THREAD1' we are not able to call an activity to meet the requirement.

How to call the activity in the context of 'OpenPortal' while being in 'PS1_THREAD1;.?

Pega Customer Service Low-Code App Development Data Integration Java and Activities
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