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Rim.Frikha Member since 2015 21 posts
Lyance
Posted: October 30, 2015
Last activity: November 3, 2015
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CPM Portal error: unable to find any contacts with given inputs

Hello,

we encountered a problem after installing CPM.

In the Test Procedure on the CPM Interaction Portal, when trying a "Search for Customer", we have this error:
It happened if when we tried to create new customers.

error cpm 2.26.PNG

After tracing, it is due to the non existence of table pa_contact. (Table RULES.pa_contact does not exist in database Sample )

Is this table supposed to be created during CPM Install Procedure, or earlier while installing PRPC?

Thank you,

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