Posted: 5 Dec 2019 5:42 EST Last activity: 12 Dec 2019 12:16 EST
Create case in tenant layer with Email listener from shared layer
We have multitenant environment with multiple tenants. We have email listener at shared layer. Out requirement is to create a case in tenant layer based on some condition like email ID. I am setting tenant name in email activity for Requestor page but still it is creating case in Shared layer. Can any one know how to create case in tenant layer from shared layer through email listener.