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DebDeveloper Member since 2008 10 posts
capgemini
Posted: 2 years ago
Last activity: 2 years 11 months ago
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Create operator and route

In our application, users logs in through sso.We need to route work objects based on a officers linked to a account(we have a database table with this information). The officers userid might not be present as a operator at that point. Does pega gives any outofthebox activity to do this or should we create a operator based on a model operator and route the work object to a newly created operator. Will the operator get updated when he logs in using sso with the real details.(based on the fact we created the user from a model operator)

***Edited by moderator, Maryrita: moved to Product Support from Applications***

***Edited by Moderator Marissa to update categories***

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