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Sam27 Member since 2019 131 posts
CBA
Posted: June 14, 2020
Last activity: June 15, 2020

creating a case automatically when an email is sent

I am searching for configuration steps for creating a case automatically when an email is sent with an attachment? The case should create by picking up the properties from the attachment,

 

I need steps, Please do let me know.

Thanks in advance.

***Edited by Moderator: Pallavi to update platform capability tags***

 

Pega Platform Case Management