Question1Replies64Views AaronB29 Member since 2018 5 posts BP3 Global Inc Posted: 2 years agoLast activity: 2 years 2 months ago Closed Solved Creating a case type in app built on WebChatbotI have created a custom application that I have added WebChatbot as an app that my app is built on.However, when I go to create a new case type (I want to use a case in my app that is defined in the WebChatbot app), I get the following error:When I remove the WebChatbot app from the 'Built On' records, I do not receive this error.***Updated by moderator: Lochan to update platform capability*** Conversational Channels Low-Code App Development Low-Code App Development Dev/Designer Studio ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years agoCarissaW_GCS PEGA replied to AaronB29To add an existing case type from the built-on application, you can add it to the 'Cases & data' tab of the application rule. It should then show up in the Cases Explorer as well. You may have to log out and log back in for it to update.