Question 1 Replies 68 Views × Close popover Aaron Bretz (AaronB29) BP3 Global Inc BP3 Global Inc US View Profile Send Message AaronB29 Member since 2018 5 posts BP3 Global Inc Posted: July 27, 2018 Last activity: July 28, 2018 Posted: 27 Jul 2018 8:42 EDT Last activity: 28 Jul 2018 11:08 EDT Closed Solved Creating a case type in app built on WebChatbot I have created a custom application that I have added WebChatbot as an app that my app is built on. However, when I go to create a new case type (I want to use a case in my app that is defined in the WebChatbot app), I get the following error: When I remove the WebChatbot app from the 'Built On' records, I do not receive this error. ***Updated by moderator: Lochan to update platform capability*** Conversational Channels Low-Code App Development Enterprise Application Development Dev/Designer Studio × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years ago Posted: 27 Jul 2018 8:54 EDT × Close popover Carissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message CarissaW_GCS PEGA replied to AaronB29 To add an existing case type from the built-on application, you can add it to the 'Cases & data' tab of the application rule. It should then show up in the Cases Explorer as well. You may have to log out and log back in for it to update.