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Martin Delira (MartinD6420)
Charles Schwab & Company Inc

Charles Schwab & Company Inc
US
MartinD6420 Member since 2017 2 posts
Charles Schwab & Company Inc
Posted: February 6, 2018
Last activity: November 19, 2018
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Creating Cases from Inbound Email Attachments with Email Listener.

Hi All,

We have an Email Listener to monitor an email folder. We have successfully set up the listener to create cases of type EmailRequest whenever we receive a new email.

However, our requirement is to create EmailRequests cases for each attachment within the email, not to create a case for the email itself.

Any suggestions are welcomed. Thank you.

Case Management Data Integration
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