Question
Dell
BR
Last activity: 17 Nov 2017 12:01 EST
Creating cases with Page Group properties through Pega API
Hello,
I've been using the Pega API for case management, but I cannot figure out how to properly define a Page Group property using the JSON structure when sending a POST request for case creation.
For regular Page properties, I just send the page properties inside the key values, for example.:
"Page":{"PageProperty1": "value1", "PageProperty2": "value2"} For Page Lists, I can use the JSON array structure, as shown below:
"PageList":[{"PageProperty1": "value1"},{"PageProperty1": "value1"}]For Page Groups, however, I've tried several approaches but none worked so far. Seeing the generated JSON from Page Group properties on the clipboard gets me something like the code below:
"PageGroup":{"GroupName":{"PageProperty1":"value1"}}Unfortunately, this approach also did not work (the property was not created properly).
Does anyone had any experience with this process, or any ideas on how to manage this situation?
Thanks in advance,
Igor Kimieciki
***Updated by moderator: Lochan to update Categories***
Pegasystems Inc.
US
Hi Igor,
If you already have any existing case which contains the Page Group property, then try to GET the information of that Case using GET request of /cases/{id} or /cases request. So that you can see the Page Group representation in JSON format in the returned response. Hope this approach might help you.
Regards
Mahesh
Dell
BR
Hi Hahesh,
Thank you for your inputs.
I've checked it and it seems to be the same format as we can see on the clipboard. i.e.:
"PageGroup":{
"Key1":{
"pxCreateOpName":"Kimieciki, Igor",
"pxObjClass":"COMP-Data-KeyValue",
"pxSubscript":"Key1"
}
},
Unfortunately, whenever I use the same format as input I just end up with a broken case and an empty property.
Regards,
Igor
Pegasystems Inc.
US
@Igor, are you facing any error during this case creation in logs?
Accepted Solution
Dell
BR
I was able to solve the issue with the structure.
What was missing was the class definition of the parent class (pxObjClass) which contained the page group property:
"ParentProperty":{
"pxObjClass":"COMP-Data-ParentPropertyClass",
"PageGroup":{
"GroupName1": {"PageProperty":"value1", "pxSubscript": "GroupName1"},
"GroupName2": {"PageProperty":"value2", "pxSubscript": "GroupName2"}
}
}
Thanks & Regards,
Igor Kimieciki