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sundeepk8756 Member since 2018 4 posts
Deloitte
Posted: 1 year ago
Last activity: 1 year 3 months ago
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Creating a different case within an existing case thread.

Hello All,

I want to create a case in an existing case thread. Suppose

A-FW-BFW-Work-Type1

ABC-1 is an existing case which is currently opened assigned to me, So newAssignPage exisits in this thread.

Now I want to create a different case of A-FW-BFW-Work-Type2 class in the same thread using an activity. Which I have already done.

But issue is second case gets routed to a workbasket upon creation immediately. Whenever I try to process the first case which was already opened I am getting assignment mismatch errors as during the second case creation newAssignPage gets disturbed.

Anyways to overcome this please.

Pega Version- 7.2

Thank you

Pega Platform Low-Code App Development Case Management
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