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abhishekk1931 Member since 2015 7 posts
Accenture
Posted: July 27, 2017
Last activity: October 16, 2018
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Creating Intent Task from Backend

Hi All,

We are implmnting the Customer Service framework, where we have a requirment of creating Case and displaying it without user action Left panel.

The case created can be seen on the left panel(image attached for reference). I am able to create case but adding those cases to Left Panel require lot of Intent Data peges.

Pleaase assist if anyone have any clue on that, i will be a great help.

Thanx in Advance

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Pega Customer Service Case Management
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