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Tharinda Member since 2015 5 posts
EvonSys
Posted: 2 years ago
Last activity: 2 years 5 months ago
Closed

Creating an Interaction case and a Service Case using activities

Hi All,

Can someone suggest the ideal way to create an interaction case and a service case (linked to the created interaction) using activities in Customer Service.

Regards,

Tharinda

***Updated by moderator: Lochan to update Categories***

Pega Customer Service
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