Question

2
Replies
2590
Views
Close popover
Tharinda Madusanka (Tharinda)
EvonSys
Associate Technical Lead
EvonSys
LK
Tharinda Member since 2015 5 posts
EvonSys
Posted: April 3, 2018
Last activity: May 9, 2018
Closed

Creating an Interaction case and a Service Case using activities

Hi All,

Can someone suggest the ideal way to create an interaction case and a service case (linked to the created interaction) using activities in Customer Service.

Regards,

Tharinda

***Updated by moderator: Lochan to update Categories***

Pega Customer Service
Moderation Team has archived post