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_FatiMO Member since 2018 5 posts
Fatiha Moudene
Posted: June 21, 2019
Last activity: June 24, 2019
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Creating Interactive FAQ

Hello,

I'm trying to understand what are the pre-requisites of creating an interactive FAQ in Pega.

Do we need the use of Pega Knowledge Management? or the use of Pega Survey only?

About Pega Survey: is it integrated with Pega Rules Infinity? Does it require a separated license?

Concerning Pega Knowledge Management, does it require the use of Customer Service? and does it require a separated license?

Thank's in advance

Regards,

Pega Knowledge Case Management
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