Posted: 29 Jun 2020 18:07 EDT Last activity: 3 Jul 2020 11:48 EDT
Creating new columns on pc_assign_workbasket table
Due to business requiment, we want to include 6 new columns to optimize the search on pc_assign_workbasket table. Actually we use a join with pc_work table to filter this columns on the assignment report definition, but the performance is very poor, due to amout of records and custom columns on pc_work table.
Is there any restriction to update the pc_assign_worklist data model?
***Edited by Moderator: Pallavi to change content type from Discussion to Question***
@FabioA35 First of all you should consider mapping to a different table than pc_work table. Your work table can be a clone of pc_work table, but not the actula pc_work table. Once you have your own work table, you have freedom to drop the columns in the work table, which are not being used, then joining with pc_assign_worklist/basket should be faster.
If you examine the various alerts in AES/PDC/PLA you should be able to identify the problematic area's which are inefficient.
Sorry, our work table is already a custom table, but have a lot of exposed properties on it (> 500), due to a bad implementation. That's the reason we want to customize the pc_assign_workbasket table, to improve the performance on search using this report definition. It will be used to retrieve the assignments on the workbaskets, using a search.