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Gayatri Simhadri (GayatriS8260)
Adqura

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GayatriS8260 Member since 2016 13 posts
Adqura
Posted: September 19, 2019
Last activity: September 27, 2019
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Creating other treatments in pega 8.3

Hi,

I have created an other treatment with treatment type as IVR and direction as outbound in Content->Treatments->Other tab in pega 8.3. Then, I have mapped this treatment in Actions->Treatments->Add Channel (other). Now, my question is, in which media the offer needs to reach the customer. Which shape I need to use in offer flow to send the offer details specified in other channel in Treatments tab to the customer. Please let me know.

Thanks,

Gayatri.

Pega Marketing
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