Question

4
Replies
366
Views
GayatriS8260 Member since 2016 12 posts
Adqura
Posted: 1 year ago
Last activity: 11 months 4 weeks ago
Closed

Creating other treatments in pega 8.3

Hi,

I have created an other treatment with treatment type as IVR and direction as outbound in Content->Treatments->Other tab in pega 8.3. Then, I have mapped this treatment in Actions->Treatments->Add Channel (other). Now, my question is, in which media the offer needs to reach the customer. Which shape I need to use in offer flow to send the offer details specified in other channel in Treatments tab to the customer. Please let me know.

Thanks,

Gayatri.

Pega Marketing
Moderation Team has archived post
Share this page LinkedIn