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FredG487 Member since 2009 34 posts
Highmark Health
Posted: November 8, 2017
Last activity: November 13, 2017
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Creating a Request ID Card SI with Inactive Member

Hello! I have a Pega 7.2.2 OOTB environment with Pega Customer Service Healthcare 7.22 installed. I installed the sample data so that the BAs, and Architects, etc., could look and try the new features in Pega7. It was brought to my attention that all of the supplied members had INACTIVE coverage. The BAs would like to run the Request ID Card SI but they cannot because the members coverage is INACTIVE. Is there a way around this? Is there a way to change a member from INACTIVE to ACTIVE coverage?

Thanks!

***Moderator Edit: Vidyaranjan | Updated SR details***

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