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Kensho Tsuchihashi (KenshoTsuchihashi)
PEGA
Project Delivery Leader
Pegasystems Inc.
JP
KenshoTsuchihashi Member since 2010 137 posts
PEGA
Posted: January 20, 2019
Last activity: January 25, 2019
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Credentials on RPA environment at enterprise

Hi,

This is not really a technical question but more of a compliance / SOX (Sarbanes–Oxley Act) / security matters at enterprise. Some of the financial services customers in Japan have strict rule about who conducted the operation in applications for auditing. For example, customer has many legacy applications which requires authentication. RPA can log in to these legacy applications to do his work as long as he has credentials, but if Robot uses shared user ID, or dedicated Robot ID, it may become an issue as it can't be tracked later who actually did it. Is there any standard practice in this credential usage in RPA environment?

Thanks,

Robotic Process Automation
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