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Arpita Das (Arpita_D)
ING, Netherlands

ING, Netherlands
Arpita_D Member since 2013 29 posts
ING, Netherlands
Posted: July 19, 2017
Last activity: April 6, 2018

CSFS - 7.22.1 ---- > Error when trying to save as pycaseactionarea

Team took a backup Pega RAP taken from Pega 7.2.2 and CSFS 7.21. Then this product was installed in a newly setup environment with Pega 7.2.2 and CSFS 7.22.1 version of the framework. In the new environment when opening the created intent tasks, the pycaseactionarea section could not be resolved and ended up giving null pointer exception whereas OOTB intent tasks were opening properly. Team observed that the class of “pyCaseActionArea” which is launching for OOTB intent tasks is different from the “pyCaseActionArea” launching for their intent tasks. Team tried to open the “pyCaseActionArea” which is getting launched for OOTB intents (PegaFS-SCM-Work. pyCaseActionArea), but were not able to open the section itself - resulting in some exception like "There has been an issue, please consult with system administrator". As team reverted the version instantly, not able to share logs/tracer lines at this point until latest version is imported again.

In CSFS 7.21 version of the framework, no such issues are observed. Meanwhile wanted to check if anybody has faced similar issues with CSFS upgrade to 7.22.1.

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