Question2Replies71Views KrishnaKishore Member since 2010 2 posts Accenture Services Pvt.ltd Posted: September 18, 2017Last activity: September 21, 2017 Closed CSR without having Admin access is not able to configure phrases and Page push in Pega ChatHello,When ever I am trying to configure phrases and page push in pega chat, I am not able to perform this task(as a normal CSR).where as if I try with admin access, I was able to. I think that may be because of some privilege issue, can anyone guide me on this?ThanksKishore . Pega Customer Service ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoAmit_Patel PEGA replied to KrishnaKishoreThat is the expected behavior. Only an admin is able to make these changes. Posted: 3 years agoKrishnaKishore Accenture Services Pvt.ltd replied to KrishnaKishoreHello Amit, Thanks for the response however I tried giving the ARO on the class PegaCS-Data-CommonSayings and it was working fine for CSRs also. My requirement is,all the CSRs should be able to configure the phrases.