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 Pavan D (Venkata_D)
JP Morgan Chase

JP Morgan Chase
US
Venkata_D Member since 2014 13 posts
JP Morgan Chase
Posted: November 13, 2015
Last activity: January 26, 2016
Posted: 13 Nov 2015 11:04 EST
Last activity: 26 Jan 2016 14:09 EST
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CTI Integration- Just PegaCALL Vs using PegaCustomerService 7.1.4

is it mandatory to have CPM 7.1.3 or PegaCustomerService 7.1.4 (which includes PegaCALL)  to install PegaCALL or Can i just install PegaCALL 7.1.3.2 alone on PEGARULES for CTI integration.

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Posted: 5 years ago
Posted: 12 Jan 2016 0:01 EST
Pavan D (Venkata_D)
JP Morgan Chase

JP Morgan Chase
US

HI Vidyaranjan

Thanks for the info. However I am looking for some info on installing PegaCALL with PegaCustomerService and with out it.

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