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Sam mk (Sam27)
CBA

CBA
AU
Sam27 Member since 2019 135 posts
CBA
Posted: June 20, 2020
Last activity: June 24, 2020
Posted: 20 Jun 2020 3:15 EDT
Last activity: 24 Jun 2020 7:33 EDT
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current contact information for a customer

A product return case must always show the current contact information for a customer. The case sources the contact information from the customer database to display in a header section on each step. Which is the best implementation for this use case?

how to achieve it?

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform Case Management
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