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Samirkumar Member since 2013 4 posts
IBM India
Posted: 2 years ago
Last activity: 2 years 2 months ago
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Custom authentication will fail: Couldn't retrieve the Data-Admin-AuthService instance: SAMLAuth

Hi,

We are planning to change prweb/sso http URL to Https prweb/sso. Https ports are opened in jboss.

I am getting below error on sso rul while login. All lower environment is working fine. I got issue in production. Please suggest any specific configuration is missing.

2018-07-19 15:19:17,692 [XX.XX.XX.XX:8083-2] [ STANDARD] [ ] [ EWFFW:01.01.01] (.authentication.SchemePRCustom) ERROR ewf.firemansfund.com|XX.XX.XX.XX - Custom authentication will fail: Couldn't retrieve the Data-Admin-AuthService instance: SAMLAuth
java.lang.Exception: Unable to open AuthService definition
at com.pega.pegarules.session.internal.mgmt.authentication.SchemePRCustom.<init>(SchemePRCustom.java:302)
at com.pega.pegarules.session.internal.mgmt.authentication.SchemePRCustom.getInstance(SchemePRCustom.java:267)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.getScheme(Authentication.java:1047)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initialize(Authentication.java:1008)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.handleAuthentication(HttpAPI.java:2230)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:548)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:383)
at sun.reflect.GeneratedMethodAccessor59.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

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