Question
5
Replies
202
Views
Posted: March 9, 2016
Last activity: March 16, 2016
Closed
Solved
Custom Timeout for workitem
Hi,
We want 20mins custom timeout locking for workitems. We made changes to Case Type pyDefault but it doesnt seem to be working. Please advise how this can be done
Message was edited by: Lochan to add Category
Hi Harneet,
I understand that you have 20 mins custom lock timeout on pyDefault.
1. Could you please elaborate on what seems to be not working?
2. Have you left the case open for more than 20 mins, say 22 mins and later that have you faced any issue working on same case with another user or new session?