Question1Replies25Views×Close popoverSudhaharan Rajendran (sudhaharr) CSRA CSRA US View Profile sudhaharr Member since 2008 15 posts CSRA Posted: March 5, 2019Last activity: March 18, 2019Posted: 5 Mar 2019 8:14 ESTLast activity: 18 Mar 2019 15:50 EDT Closed Customer service enter key function is not working after upgrade from 6.2 to 7.31 with CRM 7.31After we upgraded from Pega 6.2 to 7.31 with Customer Service PegaCRM 7.31, enter key stopped working.We got recommendation from support that, each and every dynamic layout needs to be configured in the UI which will be a pain.Any other easy solution to make this enter key functionality work ?***Edited by Moderator Marissa to update SR Details; change content type from Discussion to Question*** Pega Customer Service System Administration Installation and Deployment Upgrades SR Exists ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 18 Mar 2019 15:50 EDT×Close popoverSrikanth Kuramthirumalai (KURAS1) PEGA CRM Product Manager, Architecture Pegasystems US View ProfileKURAS1 PEGA replied to sudhaharrThe SR-C37996 seems to have been resolved with necessary explanation. Is this still an issue?