Question1Replies25Views sudhaharr Member since 2008 15 posts CSRA Posted: 1 year agoLast activity: 1 year 6 months ago Closed Customer service enter key function is not working after upgrade from 6.2 to 7.31 with CRM 7.31After we upgraded from Pega 6.2 to 7.31 with Customer Service PegaCRM 7.31, enter key stopped working.We got recommendation from support that, each and every dynamic layout needs to be configured in the UI which will be a pain.Any other easy solution to make this enter key functionality work ?***Edited by Moderator Marissa to update SR Details; change content type from Discussion to Question*** Pega Customer Service Low-Code App Development Installation and Deployment Low-Code App Development Upgrades SR Exists ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoKURAS1 PEGA replied to sudhaharrThe SR-C37996 seems to have been resolved with necessary explanation. Is this still an issue?