Question
Customisation in elastic search is not working in 7.2.2
As per the Release notes, Tried customising the elastic search and it is not working as expected.
Updated/Added with new properties in Custom search Properties in WorkPool and Specific casetype rule class.
Re-Indexing done on the Work classes
Updated Report Definition pyworksearch work- class with new properties
Updated pyWorkSearchResults Section with the new properties, New Results are not coming up in UI.
Reason: New properties are not getting results in D_pyWorkSearch.pyWorkResults . Not visible in tracer and assuming the pyworksearch RD is not picking it from my ruleset.
Planning to raise SR,Any response would be great.
***Edited by Moderator Marissa to update platform capability tags****
When the properties were added in Data-CustomProperties-Search ruleform, was the "Include in search results" enabled for each one of them ?