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LadeSatishKumar Member since 2014 20 posts
Accenture
Posted: 2 years ago
Last activity: 2 years 9 months ago
Closed

Customize Forgot Password

In Pega 7.3 forgot password functionality sends OTP to the email in the operator id. We need to send OTP to the mobile number in the operator id.

When tried to trace OOTB implementation for 2 factor authentication I was able to identify only the correspondence rule-pyForgotPasswordOTPCorr but not sure how OTP is generated and sent in this correspondence rule.

Can some one help us understand the rules involved once user clicks Email Password in Forgot password ? screen so that we can customize to include sending OTP via SMS.

Any suggestions are appreciated.

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