Ronald Flint (Ronald)

Ronald Member since 2017 13 posts
Posted: October 12, 2020
Last activity: October 12, 2020
Posted: 12 Oct 2020 8:53 EDT
Last activity: 12 Oct 2020 9:02 EDT

CyberArk Credential Provider - Hash Authentication Not Working

Good morning.

We're setting up the CyberArk Credential Provider on our bots and we want to use hash authentication along with some other authentication methods. Following the directions here, page 6, we added hashes for Runtime and the RPA Service. However, this did not work. The attempt to retrieve the credentials failed because the hash it was trying to authenticate with was different than the ones for both the Runtime and the RPA Service. The instructions are not clear on which program to hash.

Does anyone know which installed executable(s) should be hashed in order to get hash authentication working?

Pega Robotic Process Automation 19.1 Robotic Process Automation