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Masato Nishikawa (MasatoN1)
SCSK USA Inc

SCSK USA Inc
US
MasatoN1 Member since 2018 22 posts
SCSK USA Inc
Posted: February 27, 2019
Last activity: March 4, 2019
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Dashboard question - > How to open a new work case with some pre-filled information

Hi Community,

We have a workflow which contains several forms. During the initial stage/section, after selecting the application type, it will go to that corresponding section. However we have a new requirement where in the dashboard, we would like to create a work case for that workflow while already being selected that application type.

So we have 4 different applications in 1 case type so we would like to create a menu and a submenu where the menu is the case itself and the submenu's being the different application type. Would anyone be able to enlighten with some examples of how to start/create a work case with a property already filled in?

Thanks,
Masato

***Edited by Moderator Marissa to update platform capability tags****

Case Management User Experience
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