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DivyatejaV7165 Member since 2020 1 post
CNO Financial Group Inc
Posted: 3 months ago
Last activity: 3 months 2 weeks ago

Data mismatch due to EST and GMT timezones

Hi,

We have a report definition which uses custom section  to show the filter dates(Stores in EST timezone) and we are passing pxcreatedatetime as parameter to report definition which is in GMT format.

 

Due to this, we are missing out few cases in the report. Tried raising an SR with Pega and below is their reply: The reported behavior is the expected one. Report definition will fetch the results based on the Opeartor's timezone.We need to write a custom function alias to alter this behavior and pass this function in the report definition to get the desired result.

 

Can anyone help me on the same

 

***Edited by Moderator Kayla to update Platform Capability tags****

Case Management Low-Code App Development
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