Data model - Customer service for Financial service
Does anyone have customer service for financial service data model or customer service data model? I am trying to find documentation to noavail. Even if someone has mapped it out for another client and if you don't mind sharing that would be great. I have FS data model and I am after CS or CSFS data model.
Thanks Sowjenya. This is a good guide for start, but I'm more after the detailed data model for reporting purpose (BIX)
Pega Customer Service for Financial Services - Product Overview
Pega Customer Service for Financial Services Implementation Guide
Are these documents of any help?
Please let me know if you need more help, I will try getting some information from the SMEs.
Sowjenya | Technical Documentation Specialist | Pegasystems Inc.
Hi Sowjenya,
FS is good, I am looking for CSFS data model. Can you please find out if you have this? Thanks, Jai
Hi,
Please let me know if this link helps: Get Connected to Customer Data Pega Customer Service for Financial Services 7.21
Regards,
Sowjenya | Technical Documentation Specialist | Pegasystems Inc