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Jaikumar Mahadevan (CONNECTS)
Financial Services

Financial Services
AU
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CONNECTS Member since 2012 15 posts
Financial Services
Posted: January 15, 2017
Last activity: January 30, 2017
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Data model - Customer service for Financial service

Does anyone have customer service for financial service data model or customer service data model? I am trying to find documentation to noavail. Even if someone has mapped it out for another client and if you don't mind sharing that would be great. I have FS data model and I am after CS or CSFS data model.

Pega Customer Service
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Posted: 4 years ago
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Jaikumar Mahadevan (CONNECTS)
Financial Services

Financial Services
AU
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Thanks Sowjenya. This is a good guide for start, but I'm more after the detailed data model for reporting purpose (BIX)

Posted: 4 years ago
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Sowjenya Parthasarathy (Sowjenya)
PEGA
Associate Technical Documentation Specialist
Pegasystems Inc.
IN
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Pega Customer Service for Financial Services - Product Overview


Pega Customer Service for Financial Services Implementation Guide


Are these documents of any help?


Please let me know if you need more help, I will try getting some information from the SMEs.


Sowjenya | Technical Documentation Specialist | Pegasystems Inc.

Posted: 4 years ago
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Jaikumar Mahadevan (CONNECTS)
Financial Services

Financial Services
AU
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Hi Sowjenya,


FS is good, I am looking for CSFS data model. Can you please find out if you have this? Thanks, Jai 
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