Question
Data transform for 'Refresh other section' not getting executed
Hi,
I have configured a data transform rule in 'Refresh other section' action. This is not getting executed. In tracing though I can see this data transform being mentioned in parameters page (PreActivitiesList parameter) it is not getting executed prior to refreshing the section. Have tried replacing this data transform with Activity and still same issue.
Is this a know issue with 'Refresh other section' action in Pega 7.1.7?
Thanks,
Murali
Hi psahukaru,
Running data transform as a separate action and also running data transform as part of 'Refreh Section' has worked. We have already followed this as a work around.
If this is a product issue then we have to search and replace all such configurations with this work around.
Murali...
would it make sense to debug the rule/action sequence from fiddler trace for the non-working scenario?
We are using 7.1.9 and we have used Data transforms on Refresh Other Section and the action works as expected. Could this issue be specific to 7.1.7?
What is the event that is being performed?
Can you please try adding a new action "Post Value" before the Refresh Other Section which calls the data transform and check if that works.
We already have this action 'Post Value' configured under the same "Change" event.
Hi Murali,
I did some further analysis on why the same code worked in my scenario and not in yours.
The only difference in both the scenarios are I think you are using the default pega portal and in my scenario I have created a customised portal. Not sure if that is the root cause.
Hence, I have replicated the same section in the default pega portal and did the exact steps as I did in my customised portal.
The "Refreh-Other-Section" doesn't seem to work in the default pega portal. I had to then split the Post Value, Data Transform and Refresh This Section to make it work.
Can you please confirm whether you are using default pega portal or customised portal?
Regards,
Sri
Thanks for checking that. When you say that you are using customised portal, portal type is 'Custom'? We are using application specific portal (not OOTB portal, pyCaseManager7) of type 'Composite'.
Murali...
Thank you Phani and Sri for trying to help me out. Closing this thread for now.
Murali...
Hi Murali, Good Morning!
Please share your thoughts/comments, Thank you!
psahukaru