Posted: 26 Feb 2019 4:26 EST Last activity: 4 Mar 2019 14:33 EST
Dataflow is missing when finalizing campaign run
Normally, when running a campaign in Pega Marketing, we get an overview containing the number of offers and whether the campaign has been completed. Moreover, during a campaign run we can see a dataflow until the campaign run has been changed to the status 'completed'. Once the run is 'completed', the dataflow will disappear.
However, in this case the dataflow is already 'missing' while the status of the campaign is still 'running'. The offers in the campaign are determined, but in the blue box (which is normally grey) we don't see the number of offers determined in the list stated below (see attachment).
So, two questions: What is the reason of this? And what is the Pega doing in the meanwhile when the status of the campaign is 'running' but the dataflow is missing?