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Redmer van der Veen (Redmerv8)
Achmea Personeel BV

Achmea Personeel BV
NL
Redmerv8 Member since 2018 1 post
Achmea Personeel BV
Posted: February 26, 2019
Last activity: March 4, 2019
Posted: 26 Feb 2019 4:26 EST
Last activity: 4 Mar 2019 14:33 EST
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Dataflow is missing when finalizing campaign run

Hi,

Normally, when running a campaign in Pega Marketing, we get an overview containing the number of offers and whether the campaign has been completed. Moreover, during a campaign run we can see a dataflow until the campaign run has been changed to the status 'completed'. Once the run is 'completed', the dataflow will disappear.

However, in this case the dataflow is already 'missing' while the status of the campaign is still 'running'. The offers in the campaign are determined, but in the blue box (which is normally grey) we don't see the number of offers determined in the list stated below (see attachment).

So, two questions: What is the reason of this? And what is the Pega doing in the meanwhile when the status of the campaign is 'running' but the dataflow is missing?

Thanks.

Regards,

Redmer

Pega Marketing Case Management
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