From the clipboard screenshot it does seems that datetime value on clipboard has been converted to GMT. If I understand the issue correctly, you are not seeing the expected value in GMT. From the screenshot it seems the time zone of the system is "UTC -4:00"
Could you check the time zone setting/value on the system where you see this issue? Is it UTC -4:00?
Thank you for your reply... that time zone of the system i am using is "UTC-5.30". please see the screenshot. as i understand pega should convert this to -9 h 30 mins to convert it to GMT, that is not happening.moreover it is adding extra 4h to the selected value.
Mohammad Gouse Shaik.
Posted: 5 years ago
Updated: 5 years ago
Posted: 6 Oct 2015 7:58 EDT Updated: 6 Oct 2015 8:03 EDT
I have tried changing my system's default time zone and yes it seems either a bug or extremely confusing behavior.
Original time zone of my Pega server is UTC +10:00.
My system's default time zone is also UTC +10:00. When I selected 14 Oct 2015 10:30 PM as date time value it got converted to correct GMT value of 20151014113000 GMT (note that my local time zone has day light savings now).
To test this scenario I have changed my system's time zone to UTC +5:30. Now when I selected 14 Oct 2015 5:00 PM as date time value it got converted to correct GMT value of 20151014060000 GMT. This means for user time shown in calendar gadget is as per user's timezone (5 PM UTC +5:30) but on the clipboard it is saved with same value but just changing the time zone of the server (5 PM UTC +10:00) and thus converting it to a wrong GMT value!!!
What is the pyDefaultTimeZone property value on Operator page (system page in clipboard)? What is the timezone of the Pega server location? If it is UTC -4:00 for your Pega server then we both are observing same behavior and this might be a bug!