Question

5
Replies
349
Views
govardhanar1741 Member since 2016 9 posts
wipro
Posted: January 10, 2018
Last activity: January 14, 2018
Closed

DCR iplementation between FW and App flows and route to logic

Hi Pega Experts,
Can you help me how to implement DCR for below requirement.(pls tolerate my over intelligence questions or silly questions as I have more theoretical exposure and little practical pega development exp, kindly help it wold be grateful)

1.Have a "rolemodelFWFlow" Defined in FW with two assignments -1st assignment routed to "currentoperator" , 2nd assignment routed to "WorkQueue"[workQueue in 2nd assignment should be configurable].

2. Need Two Applications with Flows namely "App1.FollowerFlow1" and "App2.FollowerFlow1" with same steps as "rolemodelFWFlow" Defined in FW but the 2nd assignment need to be routed to supplied App1.WB1 and App2.WB1 for respective application Flows App1 and App2.

Qstns:
1a.Do we need to define two separate flows in two applications App1.FollowerFlow1 and App2.FollowerFlow1 and call "rolemodelFWFlow" while passing the relevant work queues - App1.WB1 and App2.WB1 for respective application Flows from App1 and App2.?

or

1b.launch the "rolemodelFWFlow" while passing the relevant work queues - App1.WB1 and App2.WB1 for respective application Flows from App1 and App2.?

2.
If approach 1a is suggested then we need to duplicate same flow in three different places which is defeating the idea of reusability !!

Or

If 1b is suggested - If each application (App1 and App2) users are different and they are tied with (App1 built on FW) and (App2 built on FW) will they need to switch to the FW application to create the case?

3. Request you to suggest a correct step by step implementation.

Pega Customer Service Low-Code App Development Low-Code App Development Dev/Designer Studio Low-Code App Development Testing Applications Case Management Data Integration Project Delivery Low-Code App Development Upgrades
Moderation Team has archived post
Share this page LinkedIn