GordianBartel Member since 2016 3 posts
Posted: February 6, 2016
Last activity: February 10, 2016

Deactivate Screen Capture installation prompt

When our enduser login to PRPC they are being prompted to install the PRPC Screen Capture Addon for the browser:

PRPC Screen Capture.png

Due to administrative restrictions they can't install this addon and as far as I know our process does not require this plugin. How can I disable this installation prompt? It annoys our users and causes defects about this feature.

I found a PDN Article PRPC Screen Capture version 6,3,0,1 popup on screen, but it just suggests a correct installation. I checked our Access Roles and searched for rules (e.h. When or DSS) that have the name "Screen" or "capture" in them, but didn't find anything appropriate.

Thanks in advance for any input!

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