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pandv Member since 2011 14 posts
PEGA
Posted: August 12, 2016
Last activity: August 15, 2016
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Declare Index rule is not firing

We have an accounting application which was initially built on Pega 7.1.7 using FSIF 7.14 framework. The application has a Declare Index rule which worked fine in Pega 7.1.7. Then we upgraded our system to Pega 7.2.1 but we still use FSIF 7.14. All the systems where we upgraded from Pega 7.1.7 to Pega 7.2 this Declare Index rule works fine without any trouble. However, on the new Pega 7.2.1 system this never worked. To troubleshoot this issue we have created a new Declare Index rule with same properties in Pega 7.2.1. This new rule works fine on one environment which is a new Pega 7.2.1 system but it doesn’t work on another system. We tried stopping the JVMs, cleaning the cache, deleting Marker.txt file and then restarting the servers but it didn’t help. 

***Updated by Moderator: Marissa to update categories***

Is there any reported issue with Declare Index rule in Pega 7.2.1? 

***Updated by moderator: Marissa to remove group tag: #helpme and Ask the Expert.Apologies for confusion, shouldn't have been an end-user option.***

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