Question 16 Views David Ley (DAVIDLEY) Sun Life UX Architect Sun Life CA View Profile Send Message DAVIDLEY Member since 2011 13 posts Sun Life Posted: July 22, 2020 Last activity: July 22, 2020 Posted: 22 Jul 2020 12:50 EDT Last activity: 22 Jul 2020 12:54 EDT Default state of interaction portal header (expanded or collapsed) Report In the Customer Service interaction portal, the "client header" is expanded by default (until the user clicks on "Show Less"). Is there a way to make this header collapsed by default? Only show the "show less" fields until the user clicks on the "show more" link? We are using Customer Service for Insurance 8.4 Pega Customer Service for Insurance 8.4 User Experience Insurance Front-End Developer Reply I also have this Question (0) Share Share this page Share via Facebook Share via Twitter Share via LinkedIn Share via Email Copy share link Copying... Copied!